ONLINE PRIVACY POLICY

Effective Date: June 2026

1. Introduction

At OnPointe Alliance Fingerprinting Solutions ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request services, make purchases, communicate with us, or otherwise engage with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Business information
• Payment information
• Appointment information
• Any information submitted through forms, surveys, registrations, or communications

We may also automatically collect certain non-personal information, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website addresses
• Access dates and times
• Website usage activity

3. How We Use Your Information

We may use your information to:

• Provide and fulfill requested services
• Process transactions and payments
• Schedule and manage appointments
• Respond to inquiries and customer service requests
• Improve our services and website functionality
• Maintain security and fraud prevention measures
• Communicate important service updates
• Comply with legal obligations

4. SMS Communications & Consent

By providing your mobile phone number and opting in to receive text messages, you consent to receive service-related communications from us.

These communications may include:

• Appointment confirmations
• Appointment reminders
• Service notifications
• Customer service communications
• Account-related updates

Message frequency varies based on customer interaction and service activity.

You may opt out at any time by replying STOP to any text message.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information processing by subcontractors providing support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers necessary to deliver text messaging services.

5. Sharing and Disclosure of Information

We do not sell your personal information.

Information may be shared only when necessary to:

• Fulfill requested services
• Process payments
• Provide customer support
• Comply with legal requirements
• Protect the rights, safety, and security of our company, clients, or others

Service providers and contractors receiving information on our behalf are required to maintain confidentiality and use the information solely for authorized business purposes.

6. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of business assets, customer information may be transferred as part of the transaction. Any successor organization will be required to maintain reasonable privacy protections consistent with this policy.

7. Cookies & Tracking Technologies

Our website may use cookies, web beacons, tracking pixels, and similar technologies to improve website functionality and enhance the user experience.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Support appointment scheduling functions
• Analyze website traffic and visitor activity
• Improve website security

Most browsers allow users to manage or disable cookies through browser settings. Certain website features may not function properly if cookies are disabled.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party websites they visit.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect information, no system can guarantee absolute security. Users acknowledge that transmission of information over the internet carries inherent risks.

10. Right to Request Access, Correction, or Deletion

You may request access to, correction of, or deletion of your personal information by contacting us.

Certain information may be retained when necessary to:

• Complete transactions
• Fulfill contractual obligations
• Detect or prevent fraud
• Comply with legal requirements
• Resolve disputes
• Enforce company policies

11. Children's Privacy

Our services and website are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

12. Email Communications

We may send service-related emails, appointment notifications, newsletters, or promotional communications.

Recipients may unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link contained within the email; or
• Contacting us directly.

Service-related communications may continue when necessary to provide requested services.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting to this page unless otherwise stated. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

The "Last Updated" date at the top of this policy will reflect the most recent revision.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

OnPointe Alliance Fingerprinting Solutions

9901 Valley Ranch Pkwy E, Irving TX. 75063

[email protected]

(972) 573-5285

Last Updated: June 2026