TERMS OF SERVICE

Effective Date: June 2026

1. Acceptance of Terms

By accessing or using our website, booking services, purchasing products, submitting information, or engaging with our communication tools (including SMS and email), you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

2. Services Provided

Our organization provides professional services, consulting, training, fingerprinting, background screening facilitation, digital resources, and other related business services.

We reserve the right to modify, discontinue, suspend, or add services at any time without prior notice.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate, current, and complete information.
• Comply with all applicable local, state, and federal laws.
• Use our services only for lawful purposes.
• Refrain from any activity that may interfere with the operation of our website or services.
• Maintain the confidentiality of any account credentials associated with our services.

4. Payment and Refunds

All payments are due at the time of purchase or booking unless otherwise specified in writing.

Refund eligibility, cancellations, rescheduling requests, and service-specific requirements are governed by the applicable service policies published on our website.

5. SMS and Email Communications

By providing your phone number and/or email address, you consent to receive communications related to services, appointments, purchases, support requests, and business operations.

SMS Communications

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out of SMS communications.
• Reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

Email Communications

• Service-related communications may be sent as necessary.
• Promotional emails may include an unsubscribe option.
• You may unsubscribe from marketing emails at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers solely for operational support such as customer service, scheduling, communication delivery, and business administration.

SMS opt-in information and consent data will not be sold or shared with third parties.

6. Privacy

Your use of our website and services is also governed by our Privacy Policy.

By using our services, you acknowledge that information may be collected, processed, stored, and protected as described in our Privacy Policy.

7. Intellectual Property

All content appearing on this website, including but not limited to:

• Text
• Graphics
• Logos
• Images
• Documents
• Downloads
• Training materials
• Videos
• Branding elements

is the property of the company and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written authorization.

8. Disclaimers

All services and content are provided on an "as is" and "as available" basis.

We make no guarantees regarding:

• Service availability
• Website uptime
• Specific business outcomes
• Regulatory approvals
• Third-party decisions or actions

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of our website
• Use of our services
• Service interruptions
• Technical failures
• Delays
• Third-party actions

Our total liability shall never exceed the amount paid by the customer for the specific service giving rise to the claim.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, security practices, or operations of any third-party websites.

Use of third-party websites is at your own risk.

11. Legal Compliance

Users agree to comply with all applicable local, state, federal, and international laws while using our services.

Unauthorized use of our services may result in suspension, termination, or legal action where appropriate.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Updates will be posted on this page with a revised effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law provisions.

Any disputes arising from these terms shall be resolved in a court of competent jurisdiction located within the State of Texas.

14. Contact Information

Questions regarding these Terms of Service may be directed to:

OnPointe Alliance Fingerprinting Solutions
9901 Valley Ranch Parkway East
Irving, Texas 75063

Email: [email protected]
Phone: (972) 573-5285

Last Updated: June 2026